Business
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Complete Guide To Performance Appraisal
$49.95A good appraisal system can serve as an effective structure for culture change within an organization — and it can help ease one of every manager’s most dreaded duties. Now, based on 25 years of experience, Dick Grote gives readers everything they need to make the process work well, including: * what an ideal system looks like * the available options and approaches * how to evaluate performance, write a fair appraisal, and conduct the actual appraisal discussion * how to create a system from scratch or optimize the one already in place * critical issues that must be considered, including employee development, pay, and legal concerns * emerging trends that influence the process — such as 360-degree feedback, teams, the use of software * actual appraisal forms from 12 companies, as well as scripts, diagrams, checklists, worksheets, flow charts, and sample policies
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Everyones A Coach
$19.99Are the people who report to you giving you their best? Is your team–whether a group of employees, a classroom of students, or your family–performing at its fullest potential? NFL coaching legend Don Shula and renowned business consultant Ken Blanchard team up in Everyone’s a Coach to share their secrets for inspiring others to greatness. At the heart of their book is a simple acronym that describes the qualities of an effective leader: -Conviction-driven–never compromise your beliefs. – Overlearning–practice until it’s perfect. – Audible-ready–know when to change. – Consistency–respond predictably to performance. – Honesty-based–walk your talk. Using an effective “tag-team” approach, Shula and Blanchard personally “unpack” the five leadership secrets behind this acronym. First, Shula tells you how each coaching concept worked on the field. Then, Blanchard explains how to apply that concept to your leadership situation. Complete with a self-test for measuring your personal coaching effectiveness, Everyone’s a Coach will help you unleash the excellence in anyone.
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Accounting And Financial Fundamentals For Nonfinancial Executives 2nd Editi
$22.99Finance and accounting are the backbone of any organization. Yet plenty of executives and businesspeople are befuddled and intimidated by number crunching. Now there’s a complete, concise, non-technical guide to grasping all the essentials of accounting — and directly applying financial data. Readers will learn how to: * pinpoint the most profitable products or sales regions * figure the rate of return from a capital investment * make internal management reports more useful * understand and prepare a statement of cash flows Its straightforward approach will appeal to all managers and executives who need a practical, comprehensible lesson in using financial analysis to set key business goals, measure results, and make smart decisions.
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Ethics In Business
$30.00Childs shows how businesspeople can bring their religious convictions to bear on business life and economics without being overbearing, provincial, or dogmatic. Tackling such topics as competition, regulation, environment, risk, truth-telling, whistle-blowing, leadership, discrimimination affirmative action, and conflict resolution,Childs is neither preachy nor simplistic. This is the book that will at last help businesspeople to push “beyond conventional morality” and infuse character into corporate culture.
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Danger In The Comfort Zone
$18.99Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded — with five all-new chapters — to meet today’s continuing challenges to the nation’s productivity and morale. Danger in the Comfort Zone examines the phenomenon of the “entitlement” mentality in the American workforce — people’s preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: * Entitlement — people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low * Fear — people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well * Earning — people are energized by challenge; they know their accomplishments will be noticed — and rewarded In this paperback edition, Bardwick points out that although the “fear” element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.
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Great Customer Service On The Telephone
$12.99First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectiveness when they learn how to: * handle irate customers * end those “”endless”” calls * take meaningful messages * handle conference calls and transfer calls * screen calls and ask focused questions * use the phone during emergencies * improve their voice effectiveness With worksheets, checklists, and fill-in forms, this desktop primer will inspire fabulous phone service.
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Beyond Race And Gender
$18.99The ability to manage this diversity successfully has become a basic strategy for corporate survival. Beyond Race and Gender supplies a sorely needed Action Plan, extensive case studies, and a series of tough questions and answers to get readers thinking deeply about what elements are blocking the full use of the human talent available. In this visionary work, R. Roosevelt Thomas, Jr., rouses organizations to face the facts and embrace the challenges–because it is the only efficient way for America to compete and prosper.
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Winning Attitude : Your Key To Personal Success
$17.99John Maxwell not only discovered the winning attitude, but he has also experienced the incredible difference it makes. Today he speaks extensively across the United States at business meetings and conferences on the issues of leadership.
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Successful Team Building
$14.99Working in teams brings benefits to both team members and organizations for which they work. If you are a team leader, you know that getting commitment isn’t always easy. SUCCESSFUL TEAM BUILDING shows you how to motivate team members, and so reap the benefits. You’ll learn how to build team commitment, deal with team conflict, use creativity in problem solving and decision making, and evaluate and reward team players. The result? Your team will respond favorably to your efforts. And your boss will notice too.
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Business Through The Eyes Of Faith
$33.31Is capitalism Christian? Is there a Christian perspective on business? How should a Christian use power in the workplace? In addressing such difficult questions as these, Business Through the Eyes of Faith demonstrates how God can dwell at the center of one’s life even in the secular marketplace.
Here is pragmatic affirmation of the role that committed Christians can play in the business world. The authors stress the connections between Christian principles and good management and provide biblical passages that support their principles and relate them to the practical issues faced by Christian managers. Issues such as employee motivation, workplace communication, business leadership, the role of profit, and social responsibility are all addressed in concrete terms and reinforced by short vignettes, suggested biblical passages to explore, and commentaries from contemporary theorists and practitioners.
Business Through the Eyes of Faith shows that business can and should be a reflection of God’s kingdom. It is an invaluable resource for Christian business students, managers, and those who wish to understand the concerns and motives of Christians in the business world.
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Servant : Simple Story About The True Essence Of Leadership
$27.001. The Definitions
2. The Old Paradigm
3. The Model
4. The Verb
5. The Environment
6. The Choice
7. The Payoff
187 PagesAdditional Info
In this absorbing tale, you watch the timeless principles of servant leadership unfold through the story of John Daily, a businessman whose outwardly successful life is spiraliing out of control. He is failing miserably in each of his leadership roles as boss, husband, father, and coach. To get his life back on track, he reluctantly attends a weeklong leadership retreat at a remote Benedictine monastery.
To John’s suprise, the monk leading the seminar is a former business executive and Wall Street legend. Taking John under his wing, the monk guides him to a realization that is simple yet profound: The true foundation of leadership is not power, but authority, which is built upon relationships, love, service, and sacrifice.
Along with John, you will learn that the principles in this book are neither new nor complex. They don’t demand special talents; they are simply based on strengthening the bonds of respect, responsibility, and caring with the people around you. Perhaps this is why The Servant has touched readers from all walks of life-because its message can be applied by anyone, anywhere-at home or at work.
If you are tired of books that lecture instead of teach; if you are searching for ways to improve your leadership skills; if you want to understand the timeless virtures that lead to lasting and meaningful success, then this book is one you cannot afford to miss.Add to cartin stock within 3-5 days of online purchase
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Social Style Management Style
$19.99What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others. Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons’ extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your particular style but also how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. Te best managers, claim the Boltons, excel at being what they are rather than at trying to be what they are not. If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal “”management style,”” then let Social Style/Management Style improve your dealings with others and still let you be yourself.
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