Living It
The Unmaking
Give God The Glory Called To Be Light In The Workplace
Bible Old Man
War Room Difficult Times
Greatest Hymns Vol 3
Letters To A Birmingham Jail
2 Nail Cross Courage
Courageous Living Bible Study Member Book
Fruit Of The Spirit Skinny Tumbler
Short Guide To Spiritual Disciplines
My First Year A Memory Book For Baby Boys
Kingdom Wisdom Devotional For Graduates
Count Me In
Leapin Leopards
78 Important Questions Every Leader Should Ask And Answer
$18.99
Great leaders have many talents, but one critical skill — often unrecognized — is the ability to ask and answer questions. This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact. The questions and answers cover a range of common and uncommon situations, including: the need to connect employees’ efforts to company goals; layoffs, business downturns, and mergers; personal crises of employees; coaching and mentoring sessions; and customer retention. The book even includes advice on answering questions when the answer is “I don’t know” or “I can’t tell you.” With worksheets in each chapter, it prepares leaders to ask important questions of: * Customers (“Why do you do business with our competition?”) * Employees (“What’s a recent management decision you didn’t understand?”) * And even themselves (“What do I want to be remembered for?”)
in stock within 3-5 days of online purchase
SKU (ISBN): 9780814474143
ISBN10: 0814474144
Chris Epstein
Binding: Trade Paper
Published: March 2006
Publisher: AMACOM – Harper Collins Publishers
Print On Demand Product
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