Business
Showing 201–300 of 442 resultsSorted by latest
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Duct Tape Marketing Revised And Updated (Revised)
$18.99Add to cartDuct Tape Marketing is the small business marketing road map – A collection of proven tools and tactics woven together in a step-by-step marketing system that shows small business owners exactly what to do to market and grow their businesses. This guide combines insights gained from over twenty years of successfully working, in the field, with real-life small businesses. There are no theoretical complexities presented in Duct Tape Marketing – just simple, effective and affordable marketing that sticks.
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Managers Guide To Virtual Teams
$22.99Add to cartWith an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: * Trust and Accountability. Ten tips for creating trust within and across virtual teams * Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations * Conflict Management. Examples, case scenarios, and resolution strategies * Deliverables. How virtual teams can get their work “out the door” faster and better A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together-even if they’ve never met.
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Zig Ziglar Ventas – (Spanish)
$16.99Add to cartLleno de consejos practicos y motivacion para todo profesional de ventas, Zig Ziglar Ventas es una completa guia de referencia para cualquier profesional en este campo.
Sirviendose de sus mas de cuarenta anos de experiencia en ventas, el experto motivador Zig Ziglar ofrece un caudal de informacion practica e inspiradora para triunfar en el acelerado mundo actual de ventas. El principal objetivo de Ziglar es ayudar a los profesionales de las ventas a persuadir a sus clientes de forma mas eficaz, etica y !con mayor frecuencia! En este estimulante libro, analiza:Donde, cuando y como hallar clientes potenciales
Como tratar con personas groseras, enojadas y de mal humor
Por que el 70% de las ventas se hacen entre 7:00 a. m. y 1:00 p. m.
Como manejan el estres los profesionales de mayores ventas
Como hacer un mejor uso del telefono. -
Becoming An Exceptional Executive Coach
$32.99Add to cartCoaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. Becoming an Exceptional Executive Coach is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching. The book begins with the foundation for executive coaching: definitions, competencies, and topics. Readers will examine the core content areas crucial in any coach’s work, from engagement and goal setting to needs assessment, data gathering, feedback, and development planning-and then learn how to combine that knowledge with the unique perspective they bring to the table as individuals in order to achieve maximum coaching effectiveness. Each chapter includes a case study that brings the practice of coaching to life. Tools include charts, development plans, contracts, and more, plus ongoing discussion of the role of coaching in organizational contexts.
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Key To The C Suite
$18.95Add to cartWith budgets more stringent than ever, important purchasing decisions have moved up the ladder to the C-suite. These days, it is crucial for sales professionals to understand the financial metrics senior level executives use to make strategic buying decisions and be able to communicate the positive effect their products or services will have on a company’s financial statements. This book shows readers how to build a convincing business case and present it to C-level executives. Readers will discover how to: * Find key financial information on a prospect * Determine a corporation’s financial stability * Clearly define the value of the product or service they are selling * Calculate the value impact of their offerings in financial metrics Clarifying how sales packages fit into metrics such as return on asset, return on equity, operating costs, net profit, and earnings, this book reveals how readers can determine their product’s value as perceived by an organization’s ultimate decision makers, and unlock the door to greater sales.
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Outwitting The Devil
$16.95Add to cartNapoleon Hill wrote this book in 1938, just after publication of his all-time bestseller, Think and Grow Rich. This powerful tale has never been published, considered too controversial by his family and friends.
Using his legendary ability to get to the root of human potential, Napoleon Hill digs deep to identify the greatest obstacles we face in reaching personal goals: fear, procrastination, anger, and jealousy, as tools of the Devil. These hidden methods of control can lead us to ruin, and Hill reveals the seven principles of good that will allow us to triumph over them and succeed.
Annotated and edited for a contemporary audience by Rich Dad, Poor Dad and Three Feet from Gold co-author Sharon Lechter, this book is profound, powerful, resonant, and rich with insight.
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Conflict 101 : A Manager’s Guide To Resolving Problems So Everyone Can Get
$19.99Add to cartWe all know conflict is unavoidable-especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: * Build trust * Harness negative emotions * Encourage apologies and forgiveness * Use a solution-seeking approach * Say what needs to be said Incorporating anecdotes taken from the author’s twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.
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Critical Thinking Toolkit
$39.99Add to cartUnimaginative. Risk-adverse. Prone to group-think. These are not just empty complaints about today’s employees. A recent article in Newsweek found solid data that proves a “creativity crisis” is plaguing America. Yet critical thinking, the ability to approach a problem both analytically and creatively, is the bedrock of success for companies and their people. Fortunately, it’s a skill that can be learned. The Critical Thinking Tool Kit aims to get employees thinking better and faster with 35 hands-on activities and ready-to-use assessments. Team members work on challenging assumptions, brainstorming divergent ideas, and then pinpointing the ones that best benefit an organization. And they’ll learn to do it in real-life speed-quickly! The training exercises in The Critical Thinking Tool Kit offer an invigorating departure from the everyday-with the potential for big payoffs in the form of enhanced “on-your-feet” thinking, innovative problem-solving, and profitable idea generation from everyone on the team.
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Ill Make You An Offer You Cant Refuse
$18.99Add to cartYou gonna make money being a sucker? Fuggedaboutit! Here’s a tip: You’ve got to get a plan, work it hard, work it smart, and surround yourself with people who know how to help you reach your goals-people like Michael Franzese.
Franzese was a capo in the Colombo crime family. He ran rackets that earned millions a week. And then he walked away and went straight. He served his time and now schools everyone from executives to small business owners about how to get the most from their businesses-and how to do it on the level.
Filled with hard-won experience, street smarts and a just a pinch of philosophy, I’ll Make You an Offer You Can’t Refuse delivers the goods:
*Strategies for winning
*What kind of people you need in your crew
*Ethical pitfalls
*Coming out ahead in negotiations
*And a lot, lot moreBusiness is business. Let your friend Franzese give you a tip or two about how to run yours better.
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Beyond Talent : Become Someone Who Gets Extraordinary Results
$22.99Add to cartNew York Times best-selling author John C. Maxwell shows that talent is just the starting point for a successful impact in any organization. It’s what takes you beyond your talent that matters. People everywhere are proving him right. Read the headlines, watch the highlights, or just step out your front door: Some talented people reach their full potential, while others self-destruct or remain trapped in mediocrity. What makes the difference? Maxwell, the go-to guru for business professionals across the globe, insists that the choices people make–not merely the skills they inherit–propel them to greatness. Among other truths, successful people know that: Belief lifts your talent. Initiative activates your talent. Focus directs your talent. Preparation positions your talent. Practice sharpens your talent. Perseverance sustains your talent. Character protects your talent. . . . and more! It’s what you add to your talent that makes the greatest difference. With authentic examples and time-tested wisdom, Maxwell shares thirteen attributes you need to maximize your potential and live the life of your dreams. You can have talent alone and fall short of your potential. Or you can go beyond talent and really stand out.
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Put Your Dream To The Test
$19.99Add to cartNew York Times and Business Week best-selling author John C. Maxwell helps people answer ten powerful questions to reveal a future where their dream is fulfilled. Most people John Maxwell encounters have a dream. In fact, he’s asked thousands about their greatest aspirations. Some describe their dream with great enthusiasm and detail. Others are reluctant, almost embarrassed, to talk about it. Regardless of their zeal or fear, the same question drives every person with a dream: Can I achieve it? Sadly, most people have no idea how viable their dream is. They hope to achieve it, yet hope is not a strategy. What people need is a way to test their dream. In Put Your Dream to the Test, Maxwell brings the subject of a personal dream down to earth. He gives readers practical and powerful direction for their lives by leading them through ten questions that will help them create a clear and compelling pathway to their dream.
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Rescue The Problem Project
$29.99Add to cartWhen budgets are dwindling, deadlines passing, and tempers flaring, the usual response is to browbeat the project team and point fingers of blame. Not helpful. For these situations, what is needed is an objective process for accurately assessing what is wrong and a clear plan of action for fixing the problem. Rescue the Problem Project provides project managers, executives, and customers with the answers they require. Turnaround specialist Todd Williams has worked with dozens of companies in multiple industries resuscitating failing projects. In this new book, he reveals an in-depth, start-to-finish process that includes: * Techniques for identifying the root causes of the trouble * Steps for putting projects back on track-audit the project, analyze the data, negotiate the solution, and execute the new plan * Nearly 70 real-world examples of what works, what doesn’t, and why * Guidelines for avoiding problems in subsequent projects Many books explain how to run a project, but only this one shows how to bring it back from the brink of disaster. And with 65% of projects failing to meet goals and 25% cancelled outright, that’s essential information!
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How To Prepare Stage And Deliver Winning Presentations Third Edition
$24.95Add to cartBusiness growth is becoming increasingly dependent on partnerships, joint ventures, and other strategic alliances. Consequently, the ability of professionals to articulate their ideas well to others has become increasingly essential. How to Prepare, Stage, and Deliver Winning Presentations, now in a thoroughly updated edition, gives readers a proven and practical approach to increase their knowledge, capabilities, confidence, and success. The book provides proven, practical advice on communicating essential information when it matters most. Readers will learn how to: * Make their case using persuasive supporting materials that illuminate and inspire * Win over audiences with sound strategy, organization, and persuasive evidence * Use visual aids using current technologies such as computer graphics, LCD projectors, and Web-interactive methods * Create a positive impression through voice, language, and nonverbal impressions This is an essential book for all professionals seeking to influence decision makers, win contracts, and enhance their careers.
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Business For The Common Good
$32.99Add to cartIs business just a way to make money? Or can the marketplace a venue for service to others?
Scott B. Rae and Kenman L. Wong seek to explore this and other critical business issues from a uniquely Christian perspective, offering up a vision for work and service that is theologically grounded and practically oriented. Among the specific questions they address along the way are these:
What implications does the Christian story have for the vision, mission or sense of purpose that shapes business engagement?
What parts of business can be affirmed and practiced “as is” and what parts need to be rejected or transformed?
What challenges exist as attempts are made to live out Christian ideals in a broken world characterized by tight margins, fierce competition and short-term investor pressures?
How do Christian values inform specific functional areas of business such as the management of people, marketing and environmental sustainability?Business can be even more than an environment through which individual Christians grow in Christlikeness. In this book you’ll discover how it can also be a means toward serving the common good.
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Consultative Selling : The Hanan Formula For High-Margin Sales At High Leve
$22.99Add to cartDo you sell products or services? It doesn’t matter: What you’re really selling is customer profit. You help your customers and clients make profitable business decisions, and you are both rewarded with the fruits of a long-term business relationship. For 40 years, Mack Hanan’s Consultative Selling has empowered countless sales professionals to reap maximum success, and the Eighth Edition is here to take them-and you-to the next level, with brand new sections on: Creating a two-tiered sales model to separate consultative sales from commodity sales * Building and using consultative databases for value propositions and proof of performance * Studying your customers’ cash flows to win proposals * Using consultative selling strategies on the Web * Coping with-and reversing-the inevitable “no” Consultative Selling is packed with new partnering strategies, cost/benefit analysis templates, detailed monetized value proposition models, outcome-based branding approaches, and powerful consulting tactics that will make your customers’ competition-and your own rivals-irrelevant.
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Great Commission Companies (Revised)
$29.99Add to cartBusiness as mission has emerged as a significant new model for mission in the twenty-first century. Today’s globalized economy has created strategic opportunities for Christian business enterprises in some of the most unlikely corners of the world. In this landmark book, economist Steve Rundle and missiologist Tom Steffen offer their paradigm for the convergence of business and missions–the Great Commission Company. Such companies intentionally create businesses in strategic locations, pursuing profits while remaining unabashedly Christian in their purpose. By establishing authentic businesses that employ local workers among the least-reached peoples of the world, they contribute to the economic health of the immediate community and also provide avenues for both physical and spiritual ministry.
In an era where multinational corporations have global influence and impact, the Great Commission Company opens up new possibilities for missions-minded entrepreneurs and businesspeople who want to change the world to the glory of God.
This revised and expanded edition provides new and updated case studies of Great Commission Companies in diverse contexts around the world.
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Personality Plus At Work (Reprinted)
$16.99Add to cartFor 25 years, Florence Littauer’s bestselling Personality Plus has been required reading for employees of major companies. Now, Personality Plus at Work takes things a step further and shows readers how to work successfully with anyone by paying attention to basic personality differences. It shows readers what happens when personalities are ignored, how each personality can lead, and how to combine different personalities to maintain a vital and harmonious workplace.
Managers and leaders will especially appreciate the insights found in this book, but anyone who works with co-workers, whether in a paid or volunteer position, will discover how to harness the power of personality.
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Knockout Entrepreneur
$16.99Add to cartBoxing great and business success George Foreman shares his knockout business secrets for entrepreneurs.
Readers remember George Foreman as the former Heavyweight Boxing Champion and the spokesman for the popular George Foreman Grill. What they may not know is that he is also a successful entrepreneur whose portfolio today boasts the George Foreman Grill, George Foreman’s Knockout Cleaner, a line of clothing with Casual Male, fitness videos, Elgin watches, and much more. In Knockout Entrepreneur, Foreman shares his success secrets with aspiring and current entrepreneurs.
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Time Traps : Proven Strategies For Swamped Salespeople
$18.99Add to cartProductivity. It has been a buzz word in the business world for years. But despite our best attempts and countless self-help books, we still fall behind, work late, juggle our schedules, and become swamped. Time Traps addresses the most common misconceptions we have about time and our use of that time in the marketplace. Duncan has proven remedies for universal time troubles, and he shows readers how to set a schedule that works-not just some days but every day. With the principles in Time Traps, salespeople will see a rise in their sales as they experience a drop in their working hours.
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101 Project Management Problems And How To Solve Them
$19.95Add to cartEven with a terrific project management program in place, problems can arise to derail your team’s hard work. The last thing you need in the heat of battle is academic theory. You need field-proven fixes, practical answers to urgent questions, and simple strategies for navigating around obstacles. 101 Project Management Problems and How to Solve Them explores a wide range of these real-world challenges, including how to: * Keep a project on track despite unavoidable interruptions. * Prevent unreliable outside collaborators from jeopardizing the entire project. * Manage project teams who have little or no project management experience. * Make up for lost time without cutting corners. * Succeed in the face of threatened budget cuts. * And many more. Filled with plan-ahead strategies as well as on-the-fly solutions, this helpful guide is the ultimate project adviser and on-the-job troubleshooter in one!
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Equipping Laypeople For Transformational Workplace Ministry
$15.99Add to cartEquipping Laypeople Many Christians fail to see their places of work as their most logical mission field, missing opportunities for both workplace ministry and evangelism. Those who do see their places of work as a mission field are making a tremendous difference where they work. Given the amount of hours typically spent working, the personal trials and dysfunctions many carry with them to work, as well as the poor working conditions of many American workers, there is a tremendous need for Christians to transform their places of work. Even though many pastors tell their church members to go out and reach people, they are not providing them with the necessary training to reach those in the workplace. There is a great need for laypeople to be built up, to be creative, and to live out their faith at work. Pastors have been given the ultimate privilege of equipping God’s people for service. Churches must be intentional about providing laypersons with the theological tools and practical information necessary to understand and effectively exercise workplace ministry. We must begin by accepting that all God’s people are placed in workplace ministry, and seek to know God’s original plan for work, as well as how to integrate work and faith. In EQUIPPING LAYPEOPLE FOR TRANSFORMATIONAL WORKPLACE MINISTRY, Caroloretta Tucker offers her Doctorate’s thesis research results to pastors and churches as a firm foundation for this effort.
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Why Business Matters To God
$26.99Add to cartJeff Van Duzer grew up thinking business was the source of much damage and evil in the world, the work of greedy capitalists polluting the environment. Thirty years later he was dean of a business school. In the course of that remarkable transformation, Van Duzer found cause for both hope and concern. He discovered many business people achieving a great deal of good for society as well as a lot of illegal and unethical behavior. Along the way he found some who thought that merely being honest and kind was what made business Christian. Others said they’d never ask pastors for business advice because they had no interest or experience in their work. After all, wasn’t “full-time Christian service” what the church was all about? This book explores the nature and meaning of doing business and finds it calls for much more than most think. Van Duzer presents a profoundly Christian approach that integrates biblical studies with the disciplines of business and economics. Looking beyond the place of ethical principles and the character of the individual, Van Duzer displays a vision of business that contributes to the very purposes of God.
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Autosuperacion 101 – (Spanish)
$11.99Add to cartAnother great little book packed with wisdom and instruction to add to the successful Maxwell 101 series.
Drawing from the wisdom in his books El mapa para alcanzar el exito, El talento nunca es suficiente, Desarrolle los lideres alrededor de usted, El lado positivo del fracaso, Lider de 360, Como ganarse a la gente, and Liderazgo, principios de oro, John C. Maxwell provides in Autosuperacion 101 the essentials all leaders need to keep striving for excellence no matter where they are or what they are doing. After all, great leaders who are growth oriented rather than goal oriented never “arrive,” they just keep building upon what they are learning.
Otro gran librito repleto de sabiduria e instruccion para aadir a la exitosa serie Maxwell 101.
Haciendo uso de la sabiduria de sus libros El mapa para alcanzar el exito, El talento nunca es suficiente, Desarrolle los lideres que estan alrededor de usted, El lado positivo del fracaso, Lider de 360, Como ganarse a la gente y Liderazgo, principios de oro, John C. Maxwell ofrece en Autosuperacion 101 los principios esenciales que necesitan todos los lideres para seguir esforzandose en alcanzar la excelencia independientemente de donde se encuentren o que esten haciendo. Despues de todo, los grandes lideres que estan orientados hacia el desarrollo en lugar de las metas, nunca “llegan”, ellos simplemente se mantienen edificando a base de lo que estan aprendiendo.
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Something More : A Devotional Dimension For The Joseph-Daniel Calling
$14.99Add to cartFor those chosen, the Joseph-Daniel calling requires “something more.” The “something more” marks true Kingdom leadership with a maturity that endures. It demands a cost far beyond spoon feeding, or the good intentions, ambitions, or any other notion of man. While the more easily digestible milk mode referred to in Hebrews comes primarily from absorbing information, the meat or proactive mode to maturity takes time, dedication and a first-priority commitment. It is the dividing asunder between the many who are called and the few who are chosen. This book outlines a pathway to steward your calling. It is not designed for those focused on their comforts, the lusts of the flesh or the love of the world. If taken seriously and acted on; it will release the meat of maturity leading to “something more” than might ever come from the best of human efforts.
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More Time For You
$22.99Add to cartIf you’re overwhelmed and overworked, you don’t need sympathy-you need a powerful system for getting more done in less time. More Time for You shows you how to take advantage of today’s most versatile and effective productivity enhancers -mobile devices, online tools, and calendar software-to become more organized and lead a less stressful life. The authors reveal their proven, practical approach for prioritizing, achieving goals, reducing stress, and increasing your capacity to do what matters most. The book shows you how to: Make better, faster decisions based on your priorities * Tame your inbox with easy and efficient e-mail triage techniques * Set up a calendar management and reminder system * Handle distractions and interruptions * Lose that nagging sense you are forgetting something * Maximize the benefits (and minimize the time sink) of social media Illustrated with screen shots from Microsoft Outlook , the authors’ simple tips and step-by-step process make workplace organization a reality. Their upbeat tone and get-to-it approach make starting and sticking with the program easier than you’d ever imagine!
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Hidden Power Of Informal Leadership
$14.99Add to cartTap Into a Hidden Gold Mine!
Are you looking for creative ways to improve your team’s performance? Do you have to work harder and smarter, or produce more with the same or less resources? Informal Leadership uncovers a valuable human resource hidden inside your group.
In this simple and practical book you will discover who these influential leaders are and what drives them, and will be able to increase your success by learning how to tap their talents and skills to:
* Increase innovation and performance
* Stay ahead of the game
* Make more impactful changes
* Exceed expectationsInformal Leadership provides a short and effective route to mobilize your people-and produce outstanding results. It also provides fresh insights on how to inspire your Informal Leaders and leverage their strengths to achieve results way beyond what is expected.
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Jesus Was A Capitalist
$15.99Add to cartIn the Ancient Scrolls of His written teachings, Jesus taught very clearly in simple words:
The obligation of all people to have great wealth for the good of all.
How to have great wealth no matter how poor, or small you start.
That it is so easy for the very rich to enter the kingdom of heaven.
That it is very spiritual to have great wealth for the right purposes.
That the statement”you can not serve God and money”, actually means to have more money, not less.
That the very rich should generate much more and how.
He told the Apostles and the disciples to keep their wealth, but not take it in their purses, for they were worthy of pay where they ministered.
Also, many wealthy women traveled with Jesus and financed His ministry. One of these wealthy women of great influence was the wife of rich Herod’s business manager. (LK 8:1-3).
These ancient scrolls are labeled Matthew, Mark, Luke, and John. They originally, accurately recorded all the wealth – Dominion – teachings of Jesus for the benefit of all persons. Over 2,000 years later these scrolls still teach the same simple truths of easy success for all.
These scrolls are now in the Book called the Bible. Here they are for you in this book on the scrolls-to-gold-teachings-of-Jesus, the Master Teacher of true capitalism, etc. -
Habilidades De Comunicacion Es – (Spanish)
$13.99Add to cartEscribir para ser leido.Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero uno de la serie Comunicacion inteligente, ofrece claves practicas para eliminar los bloqueadores comunes de la expresion escrita, tales como claves para ordenar las ideas; profundizacion para una transmision de ideas mas asertiva y persuasiva; puntuacion como clave de oro para alcanzar ritmo y armonia de los textos; y casos concretos para apreciar el efecto sorprendente “antes y despues” de los textos.
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Habilidades De Comunicacion Ha – (Spanish)
$13.99Add to cartVale mas saber poco pero decirlo bien, que saber mucho y no tener idea de comunicarlo. Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero dos de la serie Comunicacion inteligente, ofrece una metodologia practica, de comprobados resultados, que permite corregir las debilidades comunes de los lideres en sus presentaciones. Con claves sencillas y aplicables, se efectuara un cambio extremo a la comunicacion hablada, tanto en el fondo de que se dice como en la forma de como se lo dice.
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Habilidades De Comunicacion Y – (Spanish)
$13.99Add to cartHablar para ser escuchado.Para un liderazgo mas asertivo y de alto impacto, hay que empoderar a los profesionales en la competencia de la comunicacion. Empoderar al funcionario en la asertividad de su comunicacion lleva a la empresa a un mayor nivel de impacto en la rentabilidad de su negocio. Durante quince anos como consultora de empresas del sector financiero y de multinacionales, Sonia Gonzalez ha desarrollado una metodologia muy practica para lograr la claridad, fluidez y concrecion de la forma de comunicarse de los profesionales. Este libro, numero tres de la serie Comunicacion inteligente, expone la virtud superior de la gente inteligente, el escuchar. El escuchar es la capacidad de atender en forma dinamica, de desarrollar el “musculo” de guardar silencio o callar los pensamientos, para atender y entender al otro. Es mucho mas que apenas oirlo, es poder escuchar no solo lo que dice, sino lo que no dice pero lo transmite con el metalenguaje de sus actitudes, expresiones y gestos.
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Ministry In The Marketplace
$12.49Add to cartBecome a minister in the marketplace!
Ministry in the Marketplace: Joining Your Personal Faith and Professional Life shows how to bridge the divide between calling and career. If you ever wondered whether or not God could work wonders in your workplace, then this is the book for you. Quit leaving the ministry to professional ministers and start reaching people in your sphere of influence!
We were made to represent God and touch people’s lives and when we don’t do what we were created to do we are left feeling empty and dissatisfied. Yet this book is more than just about purpose, but also a practical discussion about how to really walk with God as a minister in the marketplace.
Those that are not called to the full-time ministry still have a real calling to reach out to others on God’s behalf because we were created to touch the world with the love of God. That does not mean we have to be in a pulpit ministry, but that our daily lives are our pulpit, and the people around us our congregation.
Inside this revolutionary book, author Michael Kocurek reveals:
* It is God’s will for us to minister to people around us even while we are on the job.
* A godly definition of success doesn’t exalt work at the expense of God’s purposes.
* We have placed too much of the work of ministry on the pastor of the local church. -
New HR Analytics
$22.99Add to cartIn his landmark book The ROI of Human Capital, Jac Fitz-enz presented a system of powerful metrics for quantifying the contributions of individual employees to a company’s bottom line. The New HR Analytics is another such quantum leap, revealing how to predict the value of future human capital investments. Using Fitz-enz’s proprietary analytic model, readers learn how to measure and evaluate past and current returns. By combining those results with focused business intelligence and applying the exclusive analytical tools in the book, they will be able to: Evaluate and prioritize the skills needed to sustain performance * Build an agile workforce through flexible Capability Planning * Determine how the organization can stimulate and reward behaviors that matter * Apply a proven succession planning strategy that leverages employee engagement and drives top-line revenue growth * Recognize risks and formulate responses that avoid surprises * Support decision making by predicting the actions that will yield the best returns Brimming with real-world examples and input from thirty top HR practitioners and thought leaders, this groundbreaking book ushers in a new era in human resources and human capital management.
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Experience Effect : Engage Your Customers With A Consistent And Memorable B
$22.99Add to cartThe decision to pay for a product or service often transcends the commodity itself to the total buying process: message, ads, sales approach, website, interaction, and more. Jim Joseph’s The Experience Effect shows how to coalesce these elements into a seamless consumer experience that resonates deeply, builds brand loyalty, and keeps customers coming back.
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1st Time Trainer 2nd Edition
$22.99Add to cartSuccessful organizations depend on training to keep them viable-but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods * Prepare and give effective presentations * Communicate with learners and get them involved * Ask the right kind of questions * Cope with behavior problems * Give and receive feedback * Put objectives to the test * And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.
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Poder De Las Conexiones – (Spanish)
$17.99Add to cartThe world’s most respected leadership expert gives five principles and five practices to expose and break the invisible barrier to leadership and personal success.
You have a good idea but can’t convince your peers of its merit. You crafted a groundbreaking strategy, but the team trudges on in the same old way. Certain people seem to moving forward in their career while you seem to be stuck. If this describes you or someone you know, the problem is not the quality of what you have to offer. The problem is how you connect with people to create the results you desire.
In The Irresistible Power of Connection, John Maxwell takes readers through the Five Connecting Principles and the Five Connecting Practices of top-notch achievers. He believes that a person’s ability create change and results in any organization, be it a company, church, nonprofit, or even a family, are directly tied to their ability to use the teachings of this book.
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Trump – (Spanish)
$15.99Add to cartTough-minded real estate developer and star of The Apprentice, Donald Trump asked 100 of the world’s most successful real estate experts to tell him the best real estate advice they ever received. The answers are insightful, practical, and particularly helpful for anyone wanting to profit from the current uncertain real estate market, whether commercial or private.
Donald Trump, promotor inmobiliario y estrella del programa de television, El Aprendiz, le pidio a 100 de los expertos mas exitosos en el area de los bienes raices que le dieran el mejor consejo sobre los bienes raices que ellos habian recibido alguna vez. Las respuestas son perspicaces, practicas y particularmente utiles para aquella persona que desee obtener ganancias en el incierto mercado actual, sea comercial o privado.
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Training On Trial
$22.99Add to cartWhile upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted “business partnership model” has yet to be realized-and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the “courtroom” will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.
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Lean Machine : How Harley-Davidson Drove Top-Line Growth And Profitability
$22.99Add to cart2017 Shingo Prize for Literature Some things never change. Harley-Davidson is still the great, iconic American motorcycle. But like many storied companies, Harley has had to evolve to stay on top, even to stay in existence. From near-extinction in the early eighties, it has risen to worldwide recognition for management excellence and innovation. The Lean Machine is an inside look at how Harley-Davidson was able to adapt in an ever-changing world and accelerate product development. Rooted in Japanese productivity improvement techniques, Knowledge-Based Product Development helped fuel Harley’s incredible period of sustained growth. Even after the company earned the PDMA Corporate Innovator Award in 2003, Dantar Oosterwal, a Harley-Davidson executive, took the improvement a quantum leap further. By implementing Lean Product Development techniques, Harley realized an unprecedented fourfold increase in throughput in half the time, powering annual growth of more than ten percent. In The Lean Machine, Oosterwal shows the day-to-day transformation at Harley and identifies universal change and improvement issues, so that companies in any industry can incorporate Knowledge-Based Innovation-with predictably excellent results.
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Business As Mission
$55.99Add to cartC. Neal Johnson offers the first comprehensive guide to business as mission (BAM) for practitioners. He provides conceptual foundationas for understanding BAM’s unique place in global mission and prerequisites for engaging in it. Then he offers practical resources for how to do BAM, including strategic planning and step-by-step operational implementation.
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Missional Entrepreneur : Principles And Practices For Business As Mission
$24.99Add to cartBoth an emerging term and a developing concept, business as mission (BAM) has drawn much fascination in both mission and business circles with the concept of strategically using business to accomplish missional purposes.
There has been much talk about BAM theory, and some good textbook research done on this. Based on the author’s firsthand research in more than 70 countries, The Missional Entrepreneur offers a uniquely informative book that helps readers see business as mission in action and understand its reality for today. Readers intrigued by microenterprise, lay leaders interested in understanding the principles and practices that make BAM effective, and students and professionals looking for an in-depth yet accessible source that explores the nuances of BAM will find all of this in the theological reflections and contemporary case studies here. Glossary of BAM terms and list of helpful BAM resources included.
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Communication Problem Solver
$19.99Add to cartManagers need top-flight communication skills to keep their staffs productive and collaborative. But often, those who manage lack the ability to get things back on track once miscommunication occurs. This book helps readers analyze their communication skills and challenges and explains how they can use simple problem-solving techniques to resolve the people issues that derail productivity at work. Easily accessible and filled with real world management examples, the book shows readers how to: * Set clear expectations * Ask questions that will help them uncover the facts, meet business objectives, and preserve relationships * Sharpen listening skills to grasp information better in every conversation * Avoid imprecise judgments based on emotional reactions * Provide useful feedback * Encourage collaborative interactions * Delegate more effectively * Improve performance discussions by turning judgments into observable facts * Build trusting and lasting relationships This no-nonsense guide is packed with practical tools to help any manager be immediately effective, as well as a handy list of common communication problems and corresponding solutions.
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Girls Guide To Power And Success
$17.99Add to cartEven now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and its up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “buts”; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “get it.” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions. “Even now, in the 21st century, women continue to be paid less than men, are still notably absent from the executive suites, and among entrepreneurs, receive only a tiny fraction of venture capital. The struggle for equality is not yet over — and it’s up to women to take positive action for change. The Girls’ Guide to Power and Success shows readers how. It’s packed with frank advice and hard-won lessons including: * It’s not what you say, it’s how you say it. Learn to strip out the hesitant “”buts””; intimate details; and indirect phrasings — and assert yourself effectively. * Develop the confidence to ask for what you want. Learn how to create opportunities for yourself rather than waiting for them to be offered. * Look for companies that “”get it.”” Learn to pinpoint companies that are committed to women’s advancement. With its frank advice, lively tone, and no-nonsense strategies, The Girls’ Guide to Power and Success is a powerful ally for women who are just starting their careers and those who are well established in their professions.”
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Obstacles Welcome : How To Turn Adversity Into Advantage In Business And In
$18.99Add to cartRalph de la Vega, President and CEO of AT&T Mobility and Consumer Markets, shares the lessons learned in business and in life along the journey from Cuba to Corporate America.
Ralph de la Vega arrived in the United States from Cuba in 1962. He was alone. He was scared. He was 10. Separated from his parents by Cuban authorities just moments before they were to board a plane to Miami, de la Vega was baptized early-and abruptly-in the waters of adversity. It would be four long years before his mother, father, and sister gained legal passage to America. But while the boy would never have chosen such circumstance, it’s the man who can look back and say he would not have changed it.
In Obstacles Welcome, de la Vega recounts his journey as a young Cuban immigrant to president and CEO of AT&T Mobility and Consumer Markets, a subsidiary of AT&T Inc. (NYSE: T). A frontliner in the converging worlds of technology and communications, de la Vega takes readers behind the scenes of the Internet revolution, shares insights from the nation’s top technology companies, and chronicles the incredible obstacles intrinsic to successfully merging the largest wireless operations in U.S. history-those of Cingular Wireless and AT&T Wireless.
Obstacles Welcome is an innovation manifesto for those committed to bigger thinking and greater results both professionally and personally. He clearly defines how to:
* Create a detailed action plan to boost success
* Identify and take calculated risks without fear
* Create a values-centric, decisive leadership style
* Transform vision into measurable results
* Recognize opportunities and overcome obstacles
* Communicate well and build alignment
* Unlearn thinking that hinders innovation
* Dream big and throw off mental limits once and for allOpening a powerful cache of business strategy and in-the-trenches wisdom, de la Vega illustrates that within each obstacle we encounter, there’s an opportunity that carries the potential to transform our thinking, our organizations, our communities, and our world.
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10 Commandments Of Working In A Hostile Environment
$24.00Add to cartIn this empowering book, based on his bestselling video series, T.D. Jakes shows readers how to use Christian principles in the workplace, using faith as the key to happiness and productivity. Bishop Jakes explains how people can rise above petty conflicts, turn obstacles into opportunities, and let God do His work in their lives every day-even when they’re coping with complaining co-workers or difficult bosses.
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Lead Your Boss
$19.99Add to cartEvery manager on the move wants to have influence at the top in order to get his or her ideas heard and ultimately acted upon. In Lead Your Boss, recognized leadership guru John Baldoni gives managers new-as well as tried-and-true-methods for influencing both their bosses and their peers, and giving senior leaders reasons to follow their lead. Featuring instructive stories based on real-life experiences from leaders at all levels, Lead Your Boss reveals proven strategies for: * Developing spheres of influence * Handling tough issues * Asserting oneself diplomatically * Putting the team first * Persuading up * Establishing trust * Using organizational politics to everyone’s advantage * Inspiring others through-out the organization Lead Your Boss gives readers practical, tactical advice on becoming a key player in any organization, regardless of whether or not they have an office in the Csuite-YET.
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21 Leyes Irrefutables Del Lide (Workbook) – (Spanish) (Workbook)
$19.99Add to cartWhat would happen if a top expert with more than 40 years of leadership experience were willing to distill everything he had learned about leadership into a handful of life-changing principles just for you? It would change your life. John C. Maxwell has done exactly that in The 21 Irrefutable Laws of Leadership. He has combined insights learned from his thirty-plus years of leadership successes and mistakes with observations from the worlds of business, politics, sports, religion, and military conflict. The result is a revealing study of leadership delivered as only a communicator like Maxwell can.
?Que sucederia si un gran experto con mas de cuarenta anos de experiencia en liderazgo estuviera dispuesto a compilar todo lo que ha aprendido acerca del tema en unos cuantos principios innovadores y todo por usted? Su vida cambiaria.John C. Maxwell ha hecho eso exactamente en Las 21 leyes irrefutables del liderazgo. Ha combinado varias observaciones de mas de cuarenta anos de exitos y fracasos personales en el liderazgo con historias del mundo de los negocios, la politica, los deportes, la religion y los conflictos militares. El resultado es un estudio revelador acerca del liderazgo como solo un comunicador de la talla de Maxwell lo puede hacer.
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Lider De 360 Cuaderno De Ejerc (Workbook) – (Spanish) (Workbook)
$17.99Add to cartIn his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.
Durante sus mas de cuarenta anos en ensenar acerca del liderazgo, John Maxwell se ha enfrentado a la siguiente pregunta una y otra vez: ?Como pongo en practica principios de liderazgo si no soy el jefe? En Lider de 360, cuaderno de ejercicios, Maxwell trata esta pregunta y profundiza la conversacion aun mas. Usted no tiene que ser el lider principal para causar un impacto en su organizacion. Los buenos lideres no son capaces unicamente de dirigir a sus seguidores, sino tambien son expertos en dirigir a sus supervisores y sus contemporaneos.John Maxwell ofrece principios especificos para delegar, dirigir y supervisar que acabaran con los mitos sobre el liderazgo y ofreceran una luz mas clara sobre los retos futuros. Los lideres de 360 grados pueden dirigir efectivamente, sin importar su posicion en una organizacion. Si aplica los principios de Maxwell, usted podra ampliar su influencia y poder trabajar en equipo de una manera mas eficiente.
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Anointed For Business (Reprinted)
$17.00Add to cartEvery Business Is God’s BusinessThe notion that labor for profit and worship of God are now, and always have been, worlds apart, is patently false. The Early Church founders were mostly community leaders and highly successful businesspeople. The writing of the Gospels was entrusted to Luke, a medical doctor; Matthew, a retired tax collector; Mark, the manager of a family trust; and John, a food supplier. Lydia was “a dealer in purple cloth.” Dorcas was a clothes designer. In this expanded version of the bestselling Anointed for Business, Ed Silvoso focuses on the heart of our cities, which is the marketplace. Yet the perceived wall between commercial pursuit and service to God continues to be a barrier to advancing His kingdom. Silvoso shows Christians how to knock down that wall–and participate in an unparalleled marketplace transformation. Only then can we see God’s kingdom invade every corner of our world. Readers will appreciate Silvoso’s passionate call to men and women in the workplace to rise to their God-appointed positions.The included study guide will enable the reader to put these revolutionary concepts into action.
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Program Management Office Advantage
$29.95Add to cartAlready a best practice for the majority of Fortune 500 companies, Program Management Office (PMO) is being embraced by large and small organizations eager to efficiently manage all their projects. This helpful guide introduces readers to the business reasons for having a centralized project department and explains the PMO’s functions and how to set up and run a PMO. Readers will find detailed information on selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all current projects. The book includes key definitions as well as sample forms readers can use in completing administrative tasks and producing reports. This book is an indispensable introduction to this important and powerful trend in project management.
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Pricing For Profit
$19.95Add to cartMany small business owners are trapped by industry pricing and market misconceptions, when they could be compensated for the true value of the product or service being offered. The low price they feel compelled to offer limits their ability to generate profits which, in turn, slows their response to changing customer needs. The good news is that a business can command almost any price it chooses by focusing on the value-not the cost-to the customer. Pricing for Profit shows businesspeople how to break out of the stranglehold of industry pricing and charge more for their wares (regardless of the competition) without alienating their customers. Readers will learn how to: * Quantify the value of their products or services * Distinguish between price buyers and value buyers * Bundle their offerings for competitive advantage and increased customer value * Craft a powerful marketing message that communicates value * Generate more unit sales and close more sales overall, at higher prices * Make more money with less effort Filled with easy-to-use formulas, sample scripts, clear examples, instructive exercises, and more, this accessible and practical guide is a must-read for businesspeople who want to be well-paid for the value they provide.
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Building A Firm Foundation For Business Success
$15.99Add to cartDr. Titshaw holds a PhD degree in Business Administration. He has over 20 years experience in the field of Human Resource Management and has owned his own business-consulting firm. He has taught numerous courses in the field of Business Administration at the graduate and undergraduate levels. He also served as a small business consultant at the University of Georgia, where he advised and assisted prospective entrepreneurs and business owners in all areas of business management including planning, organizing, leading and controlling. Dr. Titshaw also served on the Business School Advisory Council at Lee University, Cleveland, TN. He and wife, Mary Nell, currently reside in Westminster, South Carolina. They have 4 children and 6 grand children. Through this book, Dr. Titshaw provides a great service to small business entrepreneurs, both current and future. Many fail due to lack of preparation, unrealistic expectations and incompetence. This need not be with books like Titshaw’s now available. He provides an overview of all aspects of starting and operating a small business, including sample forms and practical tips from his many years of work and teaching experience. This book is ideal for the individual entrepreneur, small group or large class study. You will find no better help for this worthwhile challenge than this book.
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Smart Selling On The Phone And Online
$18.99Add to cartBecome a true sales warrior by learning how to open stronger, build trust faster, handle objections better, and close more sales. Smart Selling on the Phone and Online pinpoints the 10 skills essential to every salesperson’s high-efficiency, high-success performance.
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Busy Managers Guide To Delegation
$14.99Add to cartDelegation amounts to a lot more than just passing work off onto subordinates. When handled correctly, it gives managers a chance to strengthen their departments by developing the skills and organizational competencies of their people. Filled with quick tips, exercises, self-assessments, and practical worksheets, this book presents an easy-to-master five-step process for effective delegation. Readers will learn how to: * determine which task to delegate * identify the right person for the job * assign the task * monitor progress and provide feedback * and evaluate performance The book shows readers how to set the stage for excellent results, what to do if things go wrong, and how to ensure that all their people benefit from the experience. This is a quick, comprehensive course on an essential-and sometimes overlooked-management competency.
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Fundamentals Of Enterprise Risk Management
$49.99Add to cartUsing examples from companies such as Home Depot, Airbus, Boeing, and Nokia, Fundamentals of Enterprise Risk Management takes a fresh look at one of the hottest topics in business today. Showing readers in charge of monitoring operational exposures in corporations, nonprofit organizations, and government agencies how they can best determine and balance opportunities against the possibilities of loss, this book provides clear strategies to help readers: * recognize both internal and external exposures * understand important concepts such as risk mapping and risk identification * recognize the weaknesses of current ERM systems * align risk opportunities with their organization’s business model * stay in line with Sarbanes-Oxley compliance The book introduces innovative new concepts such as hierarchical risk structures, alignment of risks with the business model, creation of a central risk function, and the role of an ERM knowledge warehouse. Featuring enlightening case studies and practical exercises, this essential book shows readers how they can implement ERM the right way at their organizations.
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ProActive Sales Management Second Edition
$22.99Add to cartToday’s sales managers have to be quicker than ever, being more proactive about hiring the best performers and retaining them, multi-tasking, and managing complex sales processes in order to close more and more deals. This book provides readers with a proven method for managing the sales process as well as the salespeople. Packed with specific, field-tested techniques, ProActive Sales Management shows sales managers how to: * motivate a sales team * get their sales team to prospect and qualify * create a proactive sales culture * effectively coach and counsel up and down the sales organization * reduce reports to one sheet of paper and 10 minutes a week * forecast with up to 90% accuracy * take A players to A+ levels Packed with all new metrics and tactics for making the numbers in today’s sales environment, this is an important resource no sales manager should be without.
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How To Tell Anyone Anything
$14.95Add to cartNo one likes to be criticized. But when feedback is necessary-whether it’s with a boss, someone we manage, or another co-worker-it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what’s wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism-and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
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Survival Guide For Project Managers 2nd Edition
$22.99Add to cartWhile the technical side of project management is important, it’s often “people problems” that derail even the most meticulously planned of projects. A Survival Guide for Project Managers gives you a complete understanding of what it takes to successfully finish a project, giving you not only valuable tools like Work Breakdown Schedule, Gantt Charts, and Network Analysis, but also tools to communicate, negotiate, listen, and lead. This practical, user-friendly guide walks you through the entire project life cycle, and shows you how to: * Develop the managerial and business skills required of a project manager. * Resolve conflicts and improve negotiation capabilities. * Understand and apply the technical tools of project management. * Establish project teams, and foster collaboration among team members, and more. Now in its second edition, the book has been revised to reflect the latest version of the PMBOK Guide, and includes new material on topics including project risk, cost-schedule index, the project management office, and emotional intelligence as it applies to project management. Packed with useful forms, charts, and other tools, this is the ultimate resource for project managers.
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Building Your Leadership Resume
$14.99Add to cartSouthern Baptist Convention president Johnny M. Hunt often shares his unique Christian testimony: a shy, rebellious kid whose alcoholic father left a wife and six children to fend for themselves, he did not embrace faith until after he was married. So when Johnny talks about investing in people, earning respect, living intentionally, daring to dream, and being courageous, his words ring especially fresh and true.Building Your Leadership is Hunt’s presentation of wisdom focused lessons like those mentioned above that will simply yet greatly enhance any business or ministry. Each five-to-six page entry guides the reader toward becoming a selfless leader whose impact on others can be immediately rewarding as well as eternally significant.
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How Successful People Think
$12.00Add to cartThe perfect, compact listen for today’s fast-paced world, How Successful People Think (derived from Maxwell’s previous book, Thinking for a Change) will teach listeners the 11 secrets successful people know. Arranged in an easy-to-follow format, America’s leadership expert, John C. Maxwell, will teach listeners how to expand their thinking and achieve their dreams.
The 11 keys to successful thinking include:
Big-Picture Thinking – seeing the world beyond your own needs and how that leads to great ideas
Focused Thinking – removing mental clutter and distractions to realize your full potential
Creative Thinking – thinking in unique ways and making breakthroughs
Shared Thinking – working with others to compound results
Reflective Thinking – looking at the past to gain a better understanding of the future. -
Improving Employee Performance Through Appraisal And Coaching 2nd Edition
$24.95Add to cartWhen Dick Grote, in the Foreword to this book, writes that nothing’s changed,” he is not speaking to the state of the human resources field or the art of performance management, both of which have evolved continuously, profoundly, and for the better. Nor is he describing the content of the new second edition, which, in fact, contains comprehensive material on a whole new generation of jobs in technology, customer service, and other rapidly changing fields, plus brand new examples and two full case studies. What’s not changed is the fact that author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level performance evaluation model has been the standard throughout the world, and has revolutionized the way enterprises manage, monitor, and optimize employee performance. The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you’ll need to implement a program that gets maximum results. The book starts with a 40-question test about your organization and its processes and attitudes regarding performance appraisal and coaching. Taking the test both before and after reading the first section of the book will highlight exactly where your existing initiatives can be improved and new ones put in place. Kirkpatrick then goes on to describe in detail how a culture of coaching builds and enhances performance, and how to build this culture across the entire organization. Examples and eye-opening Notes from the Field both reinforce and complement the author’s sage recommendations, illustrating how his approaches can be adopted in their entirety or deployed piecemeal, depending on your organization’s specific needs. The case studies, both from major employers, prove the overarching value of a proactive performance appraisal program and vibrant coaching environment. The book is packed with ready-to-use forms and, more important, instructions and observations on their effective use. Plus, every chapter is designed for practical application, featuring accessible charts and figures, lists of key points, specific suggestions, cause-and-effect relationships, and much more. While workplaces and jobs have changed dramatically, some truths seem everlasting. One is that in order to obtain exceptional employee performance, you need to build a thorough and consistent appraisal
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Amazon Top Seller Secrets
$26.99Add to cartThere is a new phenomenon hitting the world of the Internet marketplace. PowerSellers who have made a fortune on eBay are moving their merchandise over to Amazon. After all, the benefits of selling on Amazon are legion-sellers have found that they can charge more for their merchandise, avoid upfront fees, and deal with less-demanding customers. The opportunities for selling are endless-Amazon now sells products in more than 40 categories and is the web’s number one retailer with more than 81 million customers. As the authors of the popular book eBay PowerSeller Secrets, Debra and Brad Schepp are experts at making big money selling products on the web. Now, in Amazon Top Seller Secrets, they show readers why Amazon is the marketplace that will bring them more cash and more customers. Sellers will discover everything they need to: * navigate the Amazon marketplace * set the right price for merchandise * drive more traffic to their product pages * achieve consistently high feedback ratings * become an Amazon Pro Merchant * open more than one Amazon WebStore * source the best products * and more With this priceless advice, readers can increase their profits and build their business without constraints and without all the hassles.
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Camino Hacia La Riqueza En Acc – (Spanish)
$17.99Add to cartMore people will become millionaires through entrepreneurship in the next few years than in the past 200 years combined. And you can be one of them. Get access to business guru Brian Tracy’s proven formula to start, build, manage, and grow your business successfully. By taking these specific actions that lead to business success, you can achieve your dreams of perpetual wealth.
Topics include:
Selecting the right product or service
Getting ahead of the competition
Closing more sales than ever before
Determing accurate costs and setting appropriate prices
Eliminating unnecessary costs and expenses
Testing your market quickly and inexpensively
Advertising and attracting more prospects
Getting the money to grow your business
Increasing profitabilityEl doctor Charles Stanley ensena a los lectores a confiar en el inmutable caracter de Dios y les muestra como eso puede cambiar sus vidas.Todas las decisiones que tomamos se basan en innumerables detalles, suposiciones y creencias. “?Deberia aceptar el trabajo?”, pregunta ella. “?Deberia mudarse nuestra familia a otro estado?”, se pregunta el. Luego evaluamos los datos y las circunstancias y sacamos nuestras conclusiones. En esta obra, En armonia con Dios, el doctor Stanley anima y desafia a los lectores a enfocar la vida desde un nuevo angulo: conociendo y considerando el caracter de Dios. Si sabemos quien es Dios y lo que esta planeando, ya habremos tomado muchos pasos hacia su respuesta y el plan que tiene para nuestras vidas.
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Building A Winning Sales Force
$29.95Add to cartSales force effectiveness drives every company’s success, but keeping a sales organization at the top of its game is a constant challenge. As experts in the field, Andy Zoltners and Prabha Sinha have helped sales leaders around the world perfect their sales strategy, operations, and execution. Combining strategic insight with pragmatic advice, Building a Winning Sales Force provides current and aspiring sales leaders with innovative yet practical solutions to many of the most common issues faced by today’s sales organi-za-tions. The book shows readers how to: assess how good their sales force really is * identify sales force improvement opportunities * implement tools and processes that have immediate impact on sales effec-tive-ness * attract and retain the best salespeople * design incen-tive compensation plans * set goals * manage sales perform-ance * motivate the sales force With practical advice and case studies of companies that have conquered even the most challenging obstacles, Building a Winning Sales Force will enable every company to drive sales and stay competitive.
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Leadership Game : Winning Principles From Eight National Champions
$15.99Add to cartWhether you are coaching football, running a business, leading a charitable organization, or organizing a ministry team, the first step to success is in building a winning team. Author Tom Mullins, a winning college football coach himself, sought input from eight national champion football coaches for their approaches in building balanced and cohesive teams. Their responses are the Key Principles shared in The Leadership Game.Coaches Osborne, McCartney, Stallings, Fulmer, Stoops, Bowden, Coker, and Spurrier share insights, anecdotes, and real-life experiences here. Having won 11 of the last 13 national championships collectively, these coaches have what it takes to equip any leader to strategically build a successful team.
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Real World Time Management 2nd Edition
$14.99Add to cartMost of us dream about having a few extra hours in our day for taking care of business, relaxing, or engaging in the activities we most enjoy. But how can we make the most of our time when it seems as though there aren’t enough hours in the day? This instructive guide to time management is full of tips, techniques, and commonsense advice that will make anyone more productive. In this newly updated edition of Real-World Time Management, Michael Dobson includes invaluable tips on setting priorities, tricks for staying on track, keeping a closed-door policy, avoiding interrupters, and techniques for reducing stress through time management. Readers will also learn how to handle distractions, stop procrastinating, delegate tasks, deal with meetings, and manage time effectively while traveling. Instructive and helpful, Real-World Time Management will help all readers organize their time-no matter how hectic their lives may seem.
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Jacks Notebook : A Business Novel About Creative Problem Solving
$18.99Add to cartProblems! Jack Huber has his share. But when he is introduced to the creative problem solving process from an unexpected source, life soon changes . . . drastically. Jack Huber dreams of being a professional photographer and starting his own business. He has a few ideas but doesn’t know how to process them to make his dream a reality. That is until an unlikely mentor stumbles upon Jack’s path and shares a whole new way of thinking through problems. In Jack’s Notebook, Gregg Fraley, an innovation consultant to Fortune 500 companies, illustrates a well-kept secret of corporate America: the Creative Problem Solving process. “If you are struggling to move ahead in your career, if you’re an executive with a thorny corporate challenge, someone trying to solve a messy community issue, a family trying to sort through an emotional conflict, or an entrepreneur looking for ways to make the most of limited resources-this book is for you. If you have a ‘mess’ on your hands, you have found a useful tool.” -from the Introduction
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360 Degree Leader Workbook (Workbook)
$19.99Add to cartIn his nearly thirty years of teaching leadership, John Maxwell has encountered this question again and again: How do I apply leadership principles if I’m not the boss? In The 360 Degree Leader Workbook, Maxwell addresses that very question and takes the discussion even further. You don’t have to be the main leader, asserts Maxwell, to make significant impact in your organization. Good leaders are not only capable of leading their followers but are also adept at leading their superiors and their peers. Debunking myths and shedding light on the challenges, John Maxwell offers specific principles for Leading Down, Leading Up, and Leading Across. 360-Degree Leaders can lead effectively, regardless of their position in an organization. By applying Maxwell’s principles, you will expand your influence and ultimately be a more valuable team member.
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Leading With Kindness
$19.99Add to cartBy now, many leaders have realized that when it comes to business, nice guys often finish first. Old-fashioned images of corporate callousness and greed have been replaced by a gentler, more human conception of great leadership. But how does one define “kindness” in the context of business? And what is the best way to “use” this deceptively complex notion as a guiding principle to lead an organization successfully into the future? Far from presenting a naive idea of kindness, this eye-opening book identifies the surprising attributes successful “kind” leaders share. Readers will learn how they can use kindness to: * motivate employees, committee members, and others * recognize unique talents while nurturing all employees * establish a supportive environment * spur continuous organizational growth * adapt to change * stimulate calculated “stretch” and risk-taking * prepare the next generation of leaders This realistic book shows leaders how they can use sincerity, honesty, and respect for the good of their organizations.
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Integridad – (Spanish)
$17.99Add to cartDrawing on experiences from his work with Fortune 500 companies, nonprofits, and individual leaders, Dr. Henry Cloud, a clinical psychologist and nationally syndicated radio host, shows how our character can keep us from achieving all we want to (or could) be.
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Accounting Demystified
$18.99Add to cartAccounting is truly the language of business. Success or failure is measured in dollars, but in order to make good decisions, you need to understand how finances drive business realities and become fluent in the essential elements of the accounting process. ACCOUNTING DEMYSTIFIED tells you all you need to know about the numbers that drive business. The book uses examples of typical business situations to demonstrate basic financial concepts, including: * The accounting process * Financial statements * Making entries * Accounts payable and accounts receivable * Cashflow statements * Fixed and intangible assets * Inventory * Liabilities * Adjusting and closing entries * Prepaid expenses *Preparing a bank reconciliation * Accounting information systems * Stockholders equity * Ratio analysis ACCOUNTING DEMYSTIFIED transforms a complex and potentially intimidating subject into something anyone can easily comprehend. This useful resource helps you understand the basics of accounting and gives you access to an essential part of any business equation. For new students of accounting, entry-level accounting professionals, and business professionals whose own work relates directly to the numbers on the ledger, a basic understanding of core accounting functions and documents is critical. Accounting Demystified provides a simple and straightforward description of universal elements of the accounting process, plus accessible tutorials in creating, interpreting, and using financial statements. Haber’s clear language will let readers: * understand accounting basics * find errors quickly * prepare accurate financial statements * analyze financial documents * determine the financial health of a business * prepare a financial prospectus for potential investors and lenders From the classroom to the back room to the board room, Accounting Demystified serves as a valuable primer on the basics of accounting and the purposes they serve.
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Gerente Por Primera Vez: Como – (Spanish)
$14.99Add to cartThe tools you need to lead your team to success
Gerente por primera vez: Como desarrollar a tu equipo helps you discover your own leadership and management style and shows you how to use it to create and maintain a high-powered, results-oriented team that will get the job done. Designed for immediate use by both you and your team members, the book covers team-building essentials, including decision making, goals and standards, honest communication, clear roles and responsibilities, and celebrating success. Written in the same conversational style and packed with the same brand of practical strategies and sage advice found in the classic best-seller Gerente por primera vez, this guide is essential for any new manager. -
Age Curve : How To Profit From The Coming Demographic Storm
$22.99Add to cartFor years, marketers have held on to unwavering beliefs that have dictated how they market to their consumers. But the hard truth is that the changes we see in marketing and business are based on one undeniable factor-the size of the generations we are selling to. As each generation ages, what they buy and how much they buy will change. Each product and service has a “best customer” that sustains a business. As these customers grow up, the smartest marketers will stay ahead of them-and their money. In The Age Curve, marketing guru Kenneth Gronbach shows executives and entrepreneurs how to anticipate this wave of predictable demand and ride it to success. Gronbach reveals how our largest generations, the Baby Boomers and Generation Y, are redefining how we market and how businesses can anticipate their needs more effectively. Complete with entertaining examples of companies like Apple who have perfected their strategies for building a loyal customer base, as well as those who haven’t (Levi Strauss and Honda Motorcycle), this book will show readers: * how to determine their best customers * how successful companies are earning the loyalty of Generation Y and cultivating allegiance to their products for years to come * why Generation X is a much less valuable market than any of us have been led to believe * and much more Both shocking and compelling, The Age Curve will change the way companies look at their customers and how they market to them.
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Charting The Course
$15.99Add to cartIVP Print And Demand Title
Why is it that the same economic forces that produce good things for us like penicillin and housing are just as effective at bringing us things like pornography and heroin? How can the same systems of production generate such a wide array of good and bad outcomes? Markets are morally neutral. But people are not. Markets recognize no moral difference between good and evil. Markets don’t inherently recognize any values other than those brought by men and women to the marketplace each and every day.
At the core of the market system is a concept of value that says things are worth what I, the individual, say they are worth. We can have a deep respect for the power of markets to efficiently and effectively produce goods and services that increase society’s standard of living. But should we uncritically embrace a system that has as its most foundational principle, a concept of value that is so intensely humanistic, egocentric and relativistic? There is a way forward. While it is true that markets have no values, they are wonderful mirrors for reflecting the values that people bring to the marketplace each and every day. If people bring the right values, then markets will produce the right outcomes. People from all walks of life have a shared vision for the economic world in which they want to live. We do know what is right. The task before us is to take what we know and apply these practical principles in daily economic life.
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EQ Interview : Finding Employees With High Emotional Intelligence
$18.99Add to cartSmart hiring managers know that emotional Intelligence (EI) is a key indicator of success, but not always how to spot it. The EQ Interview will build your skills in assessing EI to ensure a good fit, with 250 behavior-based questions designed to uncover emotional strengths. You’ll learn to analyze responses to predict success—and even spot “EQ frauds” to avoid bad hires.
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Leadership Lessons Of Jesus (Revised)
$19.99Add to cartThis newly redesigned edition of The Leadership Lessons of Jesus is expanding to include more than seventy unique easy-length readings that explore and adapt the individual techniques that made Christ’s leadership so powerful. Going through the gospel of Mark, the authors highlight succinct examples of guidance methods that can influence your work, church, or family and change your life.
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Secretos Del Vendedor Mas Rico – (Spanish)
$15.99Add to cartWhether we know it or not, we are all salespeople.
Sales is not limited to offering products but also encompasses services, ideas, talents, and opportunities. In this book, Dr. Camilo Cruz lays out a veritable treasure trove of ideas, strategies, and principles that will help us become more persuasive in our business presentations. Discover the most common objections from clients and prospects and how to respond with empathy and confidence. In this extraordinary book you will find ten practical keys to help you better communicate your ideas, draw people to your business, and secure life-long clients and partners.
Seamos conscientes o no de ello, todos somos vendedores.
El vender no se limita al ofrecimiento de productos, sino que incluye la oferta de servicios, ideas, talentos y oportunidades. En este libro, el doctor Camilo Cruz nos presenta un verdadero cofre de ideas, estrategias y principios que nos ayudaran a agregar persuasion a nuestras presentaciones de negocios. Descubre cuales son las objeciones mas comunes de clientes y prospectos y como responder a ellas con empatia y seguridad. En esta extrordianaria obra encontraras diez consejos practicos que te ayudaran a comunicar mejor tus ideas, atraer a otras personas a tu negocio y crear clientes y asociados para toda la vida.
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AMA Guide To Management Development
$29.95Add to cartBased on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including: * The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation * The specific skills needed, including communication skills and people management skills * Alternative methods organizations may use to develop managers, including different types of training and evaluation of learning effectiveness Management development is a crucial task for every enterprise. This book gives readers the guidance they need to make sure that both current and future managers have the abilities their organizations need to prosper.
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Strategic Staffing 2nd Edition
$35.00Add to cartCo-published with SHRM. Many organizations understand the benefits of a longer-term approach to staffing: reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. Unfortunately, traditional approaches to strategic staffing are often more effective on paper than in the workplace. Strategic Staffing: Second Edition shows how to identify staffing needs and opportunities through qualitative and quantitative measures, and presents several effective, nontraditional approaches to strategic staffing. Bechet includes factors as diverse as promotions, retirements, “decruiting” (the active management of staff out of an organization), termination, and even retention. Featuring full case studies and dozens of examples, the book is both enlightening and practical. And to help readers create their own staffing plans, the companion site has holds a trove of invaluable tools, including: * PowerPoint(TM) slide presentations * Customizable Excel(TM) spreadsheets * Assessment and evaluation forms * Calculations and analyses * Sample staffing plans, and much more. Integrating a strategic approach to staffing can result in reduced turnover and hiring costs, improved efficiency and morale, and ultimately greater profits. This book is a detailed, process-oriented guide that offers all the tools staffing professionals need.
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Accidental Entrepreneur : The 50 Things I Wish Someone Had Told Me About St
$18.99Add to cartLike many business owners, Susan-Urquhart Brown never expected to end up as an entrepreneur. Launching her own business spoke to her passions, but she soon realized there was much more to being a successful owner than she ever expected. In The Accidental Entrepreneur, she takes all the mystery out of going solo. For those who are just beginning to consider starting a venture as well as those who want to take their organization to the next level, she offers advice on what works and what doesn’t. With hard-won wisdom and empathy, she shows readers: * the 8 questions everyone should ask up front * the top 10 traits of the successful entrepreneur * how to obtain a license and sellers permit * the best way to create a business plan * 10 simple ways to get referrals * the 6 secrets of marketing a business * smart tips for investing and finance * ways to avoid burnout * how to avoid the 7 biggest pitfalls in business Starting one’s own business should be exciting, not scary. This is the one book that will show readers how to create a successful and fulfilling venture they can be proud of.
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Managing Online Forums
$26.99Add to cartEvery day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin-istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: * choosing a name and domain name * picking the right software * deciding on user options like avatars and private messaging * setting guidelines and dealing with violators * ensuring that posts stay on topic * settling online disputes among users * involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
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Goal Setting 2nd Edition
$14.99Add to cartWhy is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves…and then follow through on them. This revised and updated edition of Goal Setting features worksheets, quizzes, and other practical tools, giving readers powerful techniques they can use to set a goal, make a plan, and acquire the resources and power necessary to achieve their objective. The book shows readers how to: act upon their objectives in a precise, targeted way * recognize obstacles and overcome them * become more assertive * change counterproductive behavior * establish priorities * make the most of their time Achieving goals takes hard work and discipline. This expanded edition of Goal Setting gives readers the tools and techniques to accomplish anything.
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How To Negotiate Anything With Anyone Anywhere Around The World 3rd Edition
$22.99Add to cartThe ups and downs of negotiating can be challenging enough at home. But when people put themselves in another country-where the customs and conventions are often radically different-they’ve got a recipe for awkwardness and confusion at best, disappointment and disaster at worst. This new, updated edition of this long-trusted guide provides readers with the savvy they need to negotiate with finesse and ease, no matter where they are. The book provides expert advice on business practices, transactions, and attitudes throughout the world. Now expanded to include 63 countries, the book has been updated to reflect changes in the international scene as well as up-to-the-minute topics like foreign outsourcing and multicultural work teams that increasingly characterize present-day work relationships. Organized in an easy-to-access, quick-reference format, this bestselling guide is a passport to worldwide negotiation skills-and greater business success.
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Secreto Del Exito – (Spanish)
$15.99Add to cartTienes lo que se necesita para triunfar? Donald J. Trump es un icono: la misma definicion del sueno americano. La estrella de The Apprentice y el promotor inmobiliario de algunos de los bienes inmuebles mas prestigiosos del mundo, el ha estado en lo mas bajo y ha logrado remontar vuelo hasta llegar a ser uno de los hombres mas ricos del mundo. Bill Zanker fundo The Learning Annex con solo $5,000 y lo transformo en una compania de $5 millones anuales. Esto fue antes de conocer a Donald Trump. Treinta meses despues, luego de que Zanker aprendiera el secreto del exito, The Learning Annex genera ahora mas de $100 millones al ano en ventas-y no para de crecer. Juntos son ejemplos en vida de como pensar en grande y saber cuando apoyar tus opiniones agresivamente-sin que te importen lo que tus criticos o adversarios pueden decir-puede ayudarte a llevar tus logros personales y profesionales al nivel maximo. !Ahora, por primera vez, podras aprender el secreto del exito de Trump! Aprenderas sobre: Tomar impulso: como obtenerlo y como reencontrarlo. La venganza: cuando y como conseguirla (y por que es tan dulce). “Te amo, pero firma aqui.”: por que los contratos en la vida profesional y personal son esenciales. Historias verdaderas sobre personas que han aplicado el secreto del exito a sus propias vidas. Estas estrategias han sido comprobadas y atestiguadas por aquellos que han aprendido el secreto del exito de Donald Trump y han encontrado el exito en sus propias vidas. Bill Zanker utilizo las estrategias de Donald para hacer crecer las ganancias de The Learning Annex veinte veces en menos de tres anos. Ambos han llegado a lo mas bajo y saben lo que se siente tener a todo el mundo en contra-!y ambos han vuelto a subir a alturas inimaginables de exito por pensar en grande y arrasar con todo! Es una actitud que facilmente podran aprender.
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From Difficult To Disturbed
$19.95Add to cartNationally syndicated career columnist Joyce Lain Kennedy’s ten best career books for 2007 How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it’s something as common as being introverted or extroverted . . . or something much more serious. From Difficult to Disturbed helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they’re not handled correctly. The book contains down-to-earth solutions for dealing with: Personality Types including avoidant, dependent, histrionic, narcissistic, or antisocial workers * Common People Problems such as unproductive, angry, uncooperative, or chronic problem employees * Mental Disorders such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.
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Supply Chain Cost Management
$34.95Add to cartFor most supply chains, cost reduction is imperative to long-term survival. Yet identifying the costs that can be eliminated-and then doing so effectively-can prove impossible without the right method. This book introduces the same process the author has used to save companies like IBM, Kodak, and DuPont billions of dollars, simply by harnessing the knowledge of suppliers. Using real-life case studies and examples, the book takes readers step-by-step through the process, showing them how to move beyond negotiation and: * identify critical costs in the supply chain * measure secondary and tertiary costs * develop strategic options * reduce, change, or eliminate activities that produce costs * implement an action plan * verify the plan with cost monitors * continually improve and modify the process The book gives readers everything they need to implement this powerful system, and bring genuine and permanent savings to their company.
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Arte De Cerrar La Venta – (Spanish)
$15.99Add to cartAs one of the top salespeople in the world, Brian Tracy knows that the ability to close the sale is the key skill required by all top sales professionals. Fortunately, closing the sale can be learned by practicing the skills of the highest paid salespeople in every business. When salespeople follow a practical, proven, step-by-step process, they can get more orders, faster and easier than ever before. In El arte de cerrar la venta readers will learn to:
Build value by focusing on benefits and solutions
Lower perceived risk by emphasizing guarantees and assurances
Answer any objection
Bring a sales conversation to a natural and easy conclusion by using some of the best questions ever discovered.Brian Tracy, uno de los mejores vendedores del mundo, sabe que la habilidad de cerrar una venta es la destreza clave que necesita todo profesional experto en ventas. Afortunadamente, se puede aprender como cerrar una venta al poner en practica las mismas habilidades que utilizan los mejores vendedores en cada negocio. Cuando los vendedores siguen paso a paso un proceso practico y comprobado, pueden conseguir mas pedidos, mas rapida y facilmente que nunca. En el libro El arte de cerrar la venta los lectores aprenderan a:
Generar valor enfocandose en los beneficios y las soluciones
Disminuir el riesgo percibido al enfatizar las garantias y los seguros
Responder a cualquier objecion
Hacer que la venta llegue a una conclusion natural y sencilla utilizando algunas de las mejores preguntas que se hayan descubierto. -
Becoming An Extraordinary Manager
$18.99Add to cartNearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on “understanding” principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including: * why it’s critical to be interested in, rather than interesting to, their people * the best ways to motivate their team * effective interviewing techniques * conducting a performance review * time management * introducing change * delegation * thinking and acting about their people positively (the self-fulfilling prophecy) * building a high-performance team * retaining top talent * handling performance problems * listening Lively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.
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Rookie Manager : A Guide To Surviving Your First Year In Management
$17.99Add to cartFor all new managers who are stressed out over how they’re going to handle their new responsibilities, The Rookie Manager is the next best thing to a Swedish massage–the perfect stress-reducer. This indispensable guide prepares inexperienced managers for the realities of today’s fast-paced business environment, providing real-world information that helps readers relax comfortably into their new managerial positions. Topics covered include: * Understanding the manager’s role * Managing former peers * Choosing a management style * Daily planning * Leadership and coaching * Managing a team * Motivating people to do their best * Making tough decisions * Delegating work * Hiring and orienting new employees * Conducting performance appraisals * Disciplining and terminating employees * Building communication skills–both up and down the hierarchical ladder, and more.
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21 Most Powerful Minutes In A Leaders Day
$19.99Add to cartWhile a few people appear to be born leaders, the ability to lead is actually a collection of skills, nearly all of which can be learned and sharpened. Based on his New York Times bestseller The 21 Irrefutable Laws of Leadership, author John C. Maxwell presents a daily plan to help you grow as a leader in your personal, professional, and spiritual life.
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Getting To Innovation
$24.95Add to cartAs an acknowledged guru in the field of creativity and innovation, Arthur VanGundy has inspired businesses in a variety of industries to generate more original, cutting-edge ideas. Getting to Innovation is a detailed guide to achieving the critical first step in formulating creative and useful ideas-i.e., asking the right questions that define the challenges facing any organization. Readers will discover: * how to write positioning and rationale statements for each challenge * how to link together multiple objectives in priority frameworks * the top 10 techniques for generating creative ideas * tips for designing and running brainstorming retreats * advice on how to select the best ideas from the many that have been generated When it comes to true innovation, it’s not formulating the great ideas, but asking the right questions that will ultimately lead to results. Getting to Innovation offers the tools to help every company tap into its most inspired thinking.
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More Quick Team Building Activities For Busy Managers
$18.99Add to cartMost managers, supervisors, and team leaders realize the importance of team-building. This book contains 50 all-new exercises that can be conducted in 15 minutes or less, and which require no special facilities, big expense, or previous training experience.
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Tell Me How Im Doing
$15.99Add to cartJust imagine being completely denied any feedback whatsoever — no guidance, no praise, and no constructive criticism for the things you do. If you received no input at all, how much initiative would you demonstrate? Would your productivity be high, or low? What would your morale be like as time went on? And if you experienced this kind of treatment in the workplace, how likely would you be to turn down a job offer to go somewhere else? The sad fact is that most of us take feedback for granted. But interpersonal feedback is a critical nutrient for everyone, whether at home, at work, or elsewhere — the psychological equivalent of food and water. Without strong, clear feedback to use as a reference point, people are incapable of functioning fully and productively. Yet as important as it is to let people know how they’re doing, most of us lack the skill to consistently deliver good, constructive feedback. Tell Me How I’m Doing illustrates the importance of feedback using a simple fable in which a beleaguered manager recognizes the enormous impact feedback can have in his organization-by experiencing firsthand what it feels like to go without it. The book then provides step-by-step guidance for how you can improve your own ability to relate to the people around you and become more effective in every sphere of your life. The book helps you take a personal inventory of your own feedback style, and introduces you to the four distinct types of feedback — supportive, corrective, abusive, and insignificant — and clarifies when to use the first two, and how to avoid the others. You’ll also learn about the ten essential dimensions of feedback, including how to: Use a Plan — Give your feedback some preparatory thought, and then deliver it with a clear solution in mind. Be Specific — Get your point across by citing particular examples of the behavior you’re discussing. Focus on Behaviors — Target the factors that can be seen or measured, rather than concentrating on personalities, attitudes, or labels. Determine Time and Place — Know when and where to give feedback for maximum effect. Give Balanced Feedback — Provide the right mix of supportive and corrective feedback. By understanding how to interact more constructively with your peers, you can create a positive, productive, and dynamic culture that serves everyone well. Tell Me How I’m Doing is an engaging story and an essential guidebook for understanding how to use feedback to communicate goals, improve per
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Golf And The Game Of Leadership
$22.99Add to cartAssuming you’re not Tiger Woods or Annika Sorenstam, chances are your golf-playing (or watching) time is interrupted on a regular basis by the demands of your work. But the approach you use on the links translates surprisingly well to the office and the boardroom. Golf and the Game of Leadership shows how qualities like focus, consistency, confidence, and “playing by the rules” all apply to the way you perform in the professional realm. Don McHugh, whose management experience is matched only by his passion for golf, leads you through 18 “holes,” including: #1. You’ve Gotta Love the Game: be passionate about your leadership role #5. Visioning: from dreaming to achieving, lay out a future for yourself in the game of leadership #6. Posture, Grip, Alignment (PGA): the backbone of a solid game, excellence in fundamental skills is the key to sustaining success #11. Feedback: a golfer can tell a slice from a clean shot. Honest, timely feedback is the equivalent in business. #13. Responsibility: play your own ball and require that others do the same #18. It’s Up to You: leadership is an individual game. Don’t just talk a good game — play a good game At the “19th hole,” you’ll complete your “basic round chart” based on the key concept from each of the 18 holes, and score yourself for each. (And don’t forget to celebrate!) Whether you’re new to the game of leadership or already a “top hitter,” this book will help you hit straight and true — every round.
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How To Stay Cool Calm And Collected When The Pressures On
$17.99Add to cartPressures, problems, and conflicts are a fact of life. But the manager who can face problems head-on and deal with them calmly is way ahead of the game. How to Stay Cool, Calm and Collected When the Pressure’s On offers a systematic approach to dealing with a world that often seems a chaotic confluence of tough decisions, difficult situations, and combative people. Written by a stress expert with a Ph.D. in organizational psychology, this antidote to stress and strain lays out a unique and powerful approach to making wise choices and taking actions that will put readers in control of any situation. Once the author’s “Command and Control” techniques are learned, they can be used again and again in all areas of life. Readers will learn how to: * destroy counterproductive, stress-producing habits * adopt new, effective habits * become mentally tough, emotionally in control * communicate in a positive way How to Stay Cool Calm and Collected When the Pressure’s On provides checklists, quotes from stress conquerors, and an outline for a personal effectiveness plan. By carefully adhering to the book’s principles, anyone can erase the ravages of stress and move on to a more productive, I-can-handle-any-problem attitude. Without the energy-wasting effort of worrying, readers can concentrate on the important things: achieving success and enjoying their lives.
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Over The Top (Revised)
$19.99Add to cartAs Ziglar delves into the hows and whys of living life with values, character, honesty, integrity, and sensitivity, you will learn to be more at peace with yourself and accomplish more with your skills and abilities. Over the Top offers relentlessly on-target advice for maximum success and happiness.
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Ziglar On Selling
$19.99Add to cartA successful sales professional clearly understands that education and preparation for the task is never finished. It is a lifetime experience, and in Ziglar on Selling, best-selling author Zig Ziglar offers an integral part of the ongoing education. Filled with practical tips and motivation, this book will help sales professionals keep their clients happy, add to their income, and most importantly, add to their quality of life.
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John F Kennedy On Leadership
$18.99Add to cartToday’s business leaders have much in common with President Kennedy. They face monumental decisions in unpredictable times; their actions have implications far beyond their own organizations; and they are judged mercilessly and incessantly by both their constituents and the media. Professionals, then, would do well to study the leadership traits that made Kennedy one of the most respected, beloved, and influential world leaders in modern history. John F. Kennedy on Leadership analyzes what made Kennedy, both before and during his Presidency, a unique and dominant force who would serve as the standard by which future leaders would be judged. Readers will learn the value of: * Planning and decision making: Consult widely, then act. * Crisis management: Don’t let events manage you. * Building a team: Find your own “Bobby.” * Independence: Don’t follow the crowd. * Mistakes: Learn from them and move on. This timely (and timeless) book will be of interest to anyone involved in leadership.
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Wisdom Of Alexander The Great
$18.99Add to cartExceptional leaders are the ones who are able to analyze problems, optimize resources, inspire loyalty, and execute strategy. There is no more stunning example in history than Alexander the Great, whose leadership skills were so immense that they still resonate some 2,000 years later. The Wisdom of Alexander the Great reveals four leadership processes distilled from the life and extraordinary accomplishments of Alexander, King of Macedonia. Readers will learn how he: * reframed problems in order to meet seemingly insurmountable challenges * built alliances by using his strength to generate trust and respect, not just fear * established identity and “branded” himself a unifier, thus keeping the home base secure while continuing to expand his empire * recognized and assimilated the cultures and symbols of different peoples, becoming a powerful and trusted figure everywhere he went The Wisdom of Alexander the Great relates 34 riveting episodes from Alexander’s expansion through Asia Minor, Egypt, Mesopotamia, the Middle East, the Persian Empire, and India. Each example, tied to a modern-day counterpart, imparts valuable lessons from the timeless legend of one of the greatest leaders in history.
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Facility Managers Guide To Finance And Budgeting
$44.99Add to cartLeaky faucets and cracked pavement aren’t the only demands on a facility manager’s time and energy. These days, they also need top-notch financial skills–to sell their department to senior management, to win funds for crucial projects, to become fully integrated into the organization. Sadly, most facility managers lack even fundamental financial skills. The Facility Manager’s Guide to Finance and Budgeting is the first primer designed to teach them the ropes quickly, concisely, and with minimum pain. The book explains how to: * Understand the essential concepts of facility work programs and programmatic planning and budgeting * Develop and manage an annual expense budget, then evaluate the results * Make financially sound “”go/no go”” decisions on projects requiring capital funding * Pinpoint significant cost-savings and cost-containment areas * Use unit-cost indicators to benchmark facility management initiatives * Create an information system and database that ties directly into the budget.”
