Phillip VanHooser

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  Earning The Right To Be Heard

  $15.99

  This is your practical, step-by-step guide to selling ideas, building influence, and growing opportunities in the most effective manner possible.

  What causes decision-makers to really listen to what you have to say? It can be very frustrating when the gatekeepers to your personal and professional success seem disinterested in your thoughts and suggestions. You can’t assume that good ideas will yield positive results, nor that a strong desire will enable you to surmount all obstacles and objections. You have to understand the decision-making process–the psychology behind why people say “yes” to some propositions and not others–and use this information to motivate the right people to take action.

  In this book, you will learn how to earn the right to be heard, as well as how to use your newfound influence to get more of what you want. Communication, persuasion, and negotiation do not have to be mysterious processes–all you have to do is package your ideas in a way that ensures key players will not only respond favorably to your advice, but seek it out in the future. Earning the Right to Be Heard offers the time-tested information, tools, and techniques for mastering the art of building influence, including how to:

  *captivate your audience and set the stage for communication success
  *demonstrate your credibility and competence
  *anticipate, and prepare compelling responses to, the questions all decision-makers must *have answered
  *inspire action by convincing others to adopt your perspective
  *maximize your impact through follow-up and results analysis

  Let Earning the Right to Be Heard help you discover the sweet spot of strategic communication so that you can gain respect and authority, attract more professional opportunities, and become a decision-maker yourself.

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• 

  We Need To Talk

  $15.99

  Will your business relationships suffer or be saved by your ability to communicate?

  Like it or not, professional relationships are impacted – positively or negatively – by the ability to communicate. Customers are won or lost – employees are encouraged or de-motivated – professional networks are expanded or extinguished – all by how well we communicate. We Need to Talk reveals key strategies to help you build trust, win respect and sidestep common minefields when communicating gets critical.

  “As a manager in a client service environment, the need frequently arises to have critical conversations. Within days of reading We Need to Talk, I applied two of the principles Phil described and was beyond thrilled at the outcome. Not only did my associate respond favorably to the message, but agreed that changes were needed and committed to making them. I was utterly amazed at how easy it was to have the conversation. Every manager, no matter how experienced can benefit from this book. The time comes for you to have your next critical conversation, pick up We Need to Talk. You’ll be glad you did!” –Priscilla Pinnegar, Client Support Manager II ADP, Inc.

  Discover how you can:
  *Establish empathy and trust when communicating with subordinates, co-workers, superiors or customers
  *Rebuild the believability quotient when truthfulness has not always been practiced
  *Rein in “brutal honesty” and the damage it causes
  *Build rapport by “actively” listening
  *Earn respect while delivering difficult or sensitive messages
  *Build integrity while eliminating communication barriers like the “grapevine”
  *And get results by guaranteeing the message you intended was interpreted correctly

  Through a masterful use of stories and illustrations, We Need to Talk reveals six unique, powerful strategies for communicating successfully when relationships and results are riding on your abilities.

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